About Mediation

This video, from England, involves two managers, whose very different working styles lead them into conflict. The mediation helps them address these differences and find new ways of working that meet both of their needs. http://www.youtube.com/watch?v=LO3OMVWN8lk&feature=related

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Try this helpful video about mediation:

http://www.youtube.com/watch?v=oOd69e0hnWQ

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Workplace Conflict: Conflict Training, Conflict Coaching, and Mediation, as Solutions

October 17, 2011

How often do you experience conflict at work? According to a poll by Civility in America, 43% of American workers have experienced incivility and 38% say there is increasing disrespect in the workplace. An additional survey, commissioned by CPP, Inc., indicates that employees around the world deal with conflict, on average, 2.1 hours a week, […]

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What Kind of Mediator Should I Use?

July 17, 2011

Although the word “mediation” implies a particular type of dispute resolution process, there are actually three main types of mediation: facilitative, evaluative and transformative. In addition, some mediators use a mix of styles, depending on the case. When choosing a mediator, therefore, it is important to ask the mediator which style or styles he or […]

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Helpful Links

June 8, 2011

General Information: The website Mediate.Com has a plethora of articles and information on mediation. www.mediate.com. Explaining Mediation: The following article by the Washington Mediation Association explains the mediation process in detail. http://washingtonmediation.org/training/about-mediation/ Preparing for Mediation:The following article may be helpful to you in preparing for mediation. http://www.mediate.com/articles/SebokT.cfm

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Mediation and Fiction

June 1, 2011

Mediation and fiction — which in most ways seem entirely dissimilar — have something in common. This occurred to me only recently when I heard a lecture by Elizabeth Strout, author of Olive Kitteridge. In her lecture, entitled, “Why Fiction Matters,” Strout expressed the view that in real life we can never fully know another […]

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Mediation and Meditation – Related Concepts?

June 1, 2011

Have you ever noticed that only one letter separates the words, “mediation” and “meditation”? When I first noticed this I wondered about the etymology of the words and whether there were common roots. Though I love languages, I am not a Latin scholar. Upon looking up the etymology of both words I found out that […]

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How Mediation Tames the Amygdala

June 1, 2011

One of the reasons that mediation can be an effective tool for resolving disputes is that it acts to moderate the negative effects of anger on a person’s ability to effectively handle a dispute. Research has shown that when people are angry, a portion of the brain called the “amygdala” is affected. In dangerous situations, […]

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The Importance of Listening in Dispute Resolution

May 26, 2011

Why should we listen more deeply when we’re in a disagreement? If we listen more deeply, if we remove the chatter in our brain that’s telling us that we’re right and that the other person is horribly wrong, if we listen with a fresh set of ears – then we just might hear something new. […]

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Do We Really Listen?

May 26, 2011

A key component of mediation is the act of listening. It is through deep listening that the mediator, as well as the parties, come to a greater understanding of all that has occurred between them; and it is that greater understanding that can lead to resolution of a dispute. But for many of us, listening […]

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