“In my work with Selden I was able to adjust my viewpoint significantly. The conflict coaching process flowed like a natural conversation, but it was clear that there was a process beneath the conversation that took us continually closer to the possibility of resolution. Since the time with Selden I have been able to manage my difficult situation with about 80% reduced angst. Needless to say, that has made the situation much more workable and much less of a strain for both of us.”
     -Lem Putnam

“What Selden brings to the table is not only practicality and effectiveness, but also a presence of witness. By that, I mean, the feeling of having your voice heard in startling clarity. During our mediation session, I had one of those rare moments of hearing my personal truth reflected back to me, and then the even rarer phenomenon of having the other party hear that truth, too.”

“I am happy to report that I feel that I am making progress with my daily communication skills at work, and it is all thanks to your wonderful ‘Coping with Conflict’ workshop. I am still a work in progress, but your tips regarding the practice of slowing down, awareness of my own reactions, and detachment are the tools that are helping me the most. I absolutely try to listen to customers that call me with complaints, in a newer way; listening without reacting and staying focused is working for me. So by the end of the day, I go home feeling unflustered.”
     -Judi Dorsey, City of Seattle
“Thanks again, Selden, for the colorful and very useful ‘coping with conflicts’ course.”
     -Levent Özgür, Microsoft
“Selden is an excellent listener who gave me perspective regarding the issues of our family business. She was able to provide support AND clarity for everyone’s roles in developing a management structure. Through her coaching, I was able to chart a clear course of action and develop methods to improve communication.”
     -Seanna Browder